BNG Performance sell high quality PP/ABS plastic for various BMW & limited Mercedes models. All our parts are aftermarket although rest assured that both the quality and fit of the parts we have available are extremely high. If you need any help or advice about any of our products or any of the models listed on our website please do not hesitate to contact us and we will be happy to help. Our email address is info@bngperformance.co.uk
We do HIGHLY recommend these parts are fitted by a body shop with experience in fitting them so they are secured to the car correctly. Parts should be fitted (depending on the part) using either original bolts, self taping screws, bolts with lock nuts + washers or screws with washers, if bond is used it should be allowed to dry fully before driving the car. Very occasionally if rear diffuser appears too short removal of bumper may be needed.
Fixings are not normally supplied with the parts although if they are supplied, we do recommend additional fixings / tape is used to secure the front splitters in particular.
PLASTIC – Our M Performance style kits are in stock 99% of the time, if any items are out of stock (we are very rarely out of stock of these kits) it can take two weeks to arrive in with us. If there are going to be any delays with any of the parts ordered we will contact you and inform you of the delay ASAP and you can let us know how you would like to proceed.
The gloss kits cannot be split – complete kit must be returned to us for a refund if return or refund is requested.
If you have issues with any of the items purchased from our website, please contact us ASAP and let us know exactly what the issue is – photographs will be required in order for us to fully understand the issue. As long as the correct option is ordered for your model there should be no issues with the fit of any of our products. WE HIGHLY RECOMMEND ALL PARTS ARE FITTED BY A BODY SHOP THAT HAS EXPERIENCE IN FITTING THESE PARTS.
A tracking number will be available for any items we dispatch and will be available upon request. Tracking numbers are always entered into PayPal when the item has been dispatched. Please do not hesitate to contact us at info@bngperformance.co.uk for any dispatch / delivery queries.
Please double check the correct house number / name is entered into the checkout page along with the correct postcode as we cannot be held responsible for any address errors. If you enter the incorrect address details, please contact us ASAP and we may be able to amend for you. It would be greatly appreciated if you could provide us with a contact number for our courier company. If any item is returned to us as undelivered, the cost of a second delivery will have to be paid for by the customer if the error was not made from our end or with our selected delivery company.
If any box or package arrives with you damaged, please sign for the item as ‘DAMAGED’ as we can then claim from the courier company if the item inside the package has been damaged. Photos will also be required.
If for any reason you would like to contact us about any of our products, delivery times or indeed any other query about our website, please do not hesitate to contact us as we are always happy to help. All emails will be responded to within 24 hours (Monday to Friday – excluding bank holidays). Please keep an eye on your junk / spam folder as our emails may occasionally end up in there. If an email has been received by us you will 100% receive a reply within 24 hours (excluding weekends & bank holidays).
If a box or packaging is damaged when the driver attempts the delivery, please sign for as ‘damaged’. Photographic evidence must be sent through to us by email if there are damages to any parts received, we must receive pictures as soon as damage is discovered (within a maximum of 14 days of the delivery being made). We do not cover the cost of any postage / return postage costs.
**NEVER paint any item without test fitting**
The parts our website are aftermarket unless otherwise stated. We do not offer warranty on parts.